Category Archives: ako webmail

MAC Mail Configuration

The following instructions will assist you with setting up your AKO/DKO mail account with Mac Mail. Launch “Mail” application. Click on ‘Mail’ located at the top left of the screen. Click on ‘Preferences…’. Click on ‘Accounts’. Click on the ‘+’ (Plus Sign) located at the bottom left of the page. Select “IMAP” for the account … Continue reading

Thunderbird Configuration

To configure Thunderbird with your AKO mail: Open Mozilla Thunderbird and go to Tools –> Account Settings. Click the ‘Account Actions’ button then ‘Add Mail Account’ and enter the following: * Your Name * AKO email address * AKO password (Optional) NOTE: If you save your password, you should uncheck the Save password option for … Continue reading

Outlook Express Configuration

Follow the directions below to configure your AKO Webmail to Outlook Express on your local machine. Open Outlook Express Click on ‘Tools’. Click on ‘Accounts…’. Click the ‘Add’ button. Enter your display name. This is the name that will be displayed to users to send mail to. Click on ‘Next’. Then, enter your AKO/DKO email … Continue reading

Outlook 2010 Configuration

Follow the directions below to configure your AKO/DKO webmail to Outlook 2010 on your local machine. Open Outlook 2010. Click on ‘File’. Click on ‘Add Account ‘. Within the “Add Account Window” tab, click on ‘Manually configure server settings or additional server types’. Click on ‘Next’. Select “Internet Email”. Click on ‘Next’. This will bring … Continue reading

Outlook 2007 IMAP set up

Follow the directions below to configure your AKO/DKO webmail to Outlook 2007 on your local machine. Open Outlook 2007. Click on ‘Tools’ Click on ‘Account Settings…’. Within the “E-mail” tab, click on ‘New’. Select “Microsoft Exchange, POP 3, IMAP, or HTTP”. Click on ‘Next’. Select ‘Manually configure server settings or additional server types’ located at … Continue reading

AKO Mail Client: Unable to send mail

Your ISP (Internet Service Provider) may restrict your outgoing mail, requiring you to use their outgoing mail server. You can contact your ISP to get the correct outgoing server name. Outlook 2002 If you are using Outlook 2002 (aka Outlook XP), you must upgrade to Outlook service pack 3 in order to send mail using … Continue reading

AKO Mail Client: Outlook 2003 Configuration

AKO also provides an Outlook Connector that can configure your Outlook for AKO Mail, Calendar, and Directory services automatically. For more information on the Outlook Connector please click here. The following instructions will guide you on configuring Outlook 2003 for your AKO/DKO mail by hand. In Outlook open your ‘Tools’ menu and select ‘E-Mail Accounts…’ … Continue reading

AKO Mail Client: Using the Outlook Connector

The AKO Outlook Connector allows you to use Microsoft Office Outlook 2003 or 2007 to more easily access and manage your AKO email. It connects your Outlook client with your AKO email, the AKO GAL, your AKO calendar and tasks, as well as to other AKO users’ calendars and tasks. So now whether you are … Continue reading

Import/Export Address Book

AKO is currently working to improve the functionality of the ‘Import/Export’ feature of the AKO webmail. To get this feature to work correctly in Internet Explorer (IE) 7.0, please follow the steps below: Under ‘Tools’ within Internet Explorer, click ‘Internet Options’. Click on the ‘Advanced’ tab. In the settings window, scroll down to the “Security” … Continue reading

Manage Email Without a Trash Folder

Instead of using a trash folder to manage your emails you can configure your mailbox to mark your messages for deletion so that you can expunge them at a later date. This functionality is similar to how Outlook works when configured for AKO mail. Webmail Classic To turn this feature on/off: Log in to webmail … Continue reading